Fulfillment Policy

Effective Date: May 2024

Thank you for choosing Compdat LLC. This Fulfillment Policy outlines the terms and conditions related to fulfilling products and services. By purchasing products and services from Compdat LLC you agree to comply with this Fulfillment Policy.

Order Processing Time:

  • Upon successful payment, Compdat LLC will begin processing your order promptly.
  • Processing time may vary depending on the type of product or service ordered and the specific requirements outlined in the order.

Communication and Collaboration:

  • Effective communication between clients and Compdat LLC is essential to ensure the accurate and timely completion of services.
  • Clients are responsible for providing all necessary information and materials required to successfully fulfill the order.

Deposit Policy:

  • Upon confirming an order, clients may be required to pay a deposit. If a deposit is required, the details will be listed on the order.
  • The deposit secures the commitment of both parties and is deducted from the total order amount prior to delivery of the products and services.

Delivery:

  • Compdat LLC is committed to delivering high-quality products and services within the agreed-upon timelines.
  • Clients will receive updates and notifications regarding the progress of the order through its ERP system.

Refund Policy:

  • Compdat LLC follows a no-refund policy for services that have been delivered.
  • Products may be eligible for a refund if returned within 14 days of delivery if the products are in original condition with original packaging.

Return Policy:

  • Customers can return most products within 14 days of delivery if they are in original condition and in their original packaging. A 30% restocking fee will apply.
  • Special Order products are non-returnable.

Cancellation Policy:

  • Non-contract clients may request the cancellation of services with a 60-day notice period. Customer in a contract may request the cancellation of services based on the terms and conditions of their contract.
  • Cancellation requests must be submitted to support@compdat.com.

Currency Information:

  • All transactions are conducted in USD (United States Dollar).

Security and Privacy:

  • Compdat LLC prioritizes the security and privacy of payment information processed through Stripe.
  • All financial transactions are conducted securely through Stripe’s payment gateway, and sensitive information is handled in accordance with our Privacy Policy.

By purchasing products and services from Compdat LLC, you acknowledge and agree to abide by the terms and conditions outlined in this Fulfillment Policy. Compdat LLC reserves the right to update or modify this policy at any time without prior notice. Clients are encouraged to review this policy periodically for any changes.

If you have any questions or concerns regarding this Fulfillment Policy, please contact our customer support team at support@compdat.com.